How a Boldtura commission actually runs — week by week.

A first call lasts about forty minutes. We map the room (a photograph, a rough sketch or a CAD plan all work), agree the silhouette, and pick three or four timber and fabric directions. By the end of the call you should know what we are building, what it is likely to cost within a 15% band, and roughly when it will be delivered.

If you prefer to visit in person, the workshop is open by appointment Monday to Saturday and you’ll meet at least one maker on the floor.

Hafiz and the frame team cut your timber to length, joint mortise-and-tenon connections, and dry-assemble the frame before glue-up. Once cured, the frame moves to the spring shop for eight-way hand-tied springs (if specified), then to the cushion bench where Mei Ling builds each seat in four layered passes.

Throughout, Nurul sends you photographs at three milestones: frame complete, upholstery skinned, final dressing. If a knot in the timber or a fabric repeat needs a decision, you’ll hear from us the same morning.